Contact Us
Contact & Support
Questions, feedback, or need more information? If your question isn’t covered on our information pages or something is unclear, feel free to contact us anytime.
Email: support@starpicko.com
To help us assist you faster, please include:
- Your name
- Contact phone number
- Your city
- Product photos (for after-sales support)
Customer Service Hours
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed
Frequently Asked Questions
Q: How long will it take to receive my package?
A: We typically need 3–7 business days to process your order before shipping. Once shipped, delivery usually takes 14–30 days, depending on your location.
Please note that holidays may affect delivery times.
Q: What is your return policy?
A: After receiving your return and inspecting the item, we will process your refund or exchange. Please allow up to 14 days from the time we receive your item.
Q: How can I contact you regarding my order?
A: You can reach us via email at support@starpicko.com or by using the contact form on this page.